The stay was overall enjoyable, especially with the great location just a short walk from the STAPLES Center and other attractions. The beautifully appointed room provided a comfortable atmosphere to relax after a long day. The amenities offered were convenient, and everything we needed was right on site, allowing us to unwind without venturing out too much. However, the TV setup in the room could use some improvements, as it was difficult to operate and not ready for use when we arrived.

The city view from my room was stunning, creating a serene atmosphere. The wide range of amenities meant I never had to leave during my entire weekend stay.

The room lacked some expected luxury touches for a high-end hotel.

Exceptional Service and Memorable Experiences Await!

Our family enjoyed a fantastic four-night stay. The staff, from the front desk to the lounge, provided unparalleled service. Highlights included complimentary wine tasting and a delicious cheese board delivered to our room. Tip, Don't miss the unique dining options available, like the delightful lounge food!

this stay really exceeded my expectations after my last visit in the area. the hotel had a warm ambiance that made my time at the property feel special. i especially appreciated the attentive housekeeping that ensured everything was perfect during my six-night stay.

elevator system was confusing

I recently stayed for 6 nights and loved the rooftop pool's breathtaking city view and the self-serve coffee station that fueled my early mornings. The deluxe king room was perfect, featuring an amazing Nespresso machine that made my mornings that much better.

fantastic accessibility to downtown attractions and parks for weekend explorations

During my stay, I loved being just a few steps from LA Live and the lively atmosphere of the Staples Center, making every evening an exciting stroll, while the rooftop pool offered stunning views of the city, perfect for winding down after a day of exploring parks and landmarks nearby.

The views from the 24th-floor pool were so spectacular, I felt like I was floating on a cloud, sipping a cocktail that tasted better than a summer day. Housekeeping was like ninjas—showing up with fresh towels and snacks when I least expected, making my stay feel like a luxurious surprise party.

Confusing hotel layout

The stay featured a beautiful ambiance that provided a warm and inviting atmosphere upon entering. The hygiene standards throughout the venue were commendable. However, the breakfast experience was inconsistent, with a lack of available food items some mornings. Additionally, room service felt disorganized and unable to meet simple requests, impacting the overall enjoyment of the stay.

Luxurious stay with a stunning view!

I had a fabulous stay, with valet parking that was both quick and welcoming, offering water upon arrival. I was upgraded to a junior suite which was spacious and comfortable, perfect for the nine guests we hosted. While the room service provided exceptional food and service, I hope the hotel plans to refresh the decor soon to enhance the overall experience.

Spent a whole weekend without stepping outside—great amenities! Enjoyed the rooftop pool and a comfy room that kept the noise at bay. Seriously, there's everything you need here. I could take a vacation just from the hotel!

But, who knew the bathroom would come with a complimentary game of Twister? I thought I booked a room, not a sardine tin!

A Memorable Stay with Friendly Faces

I enjoyed my stay for three nights in a cozy King Room. The dining experience at Sendero was exceptional, thanks to the friendliness of Maddox and Manny. Their cocktail recommendations made my evenings delightful. A tip for future guests, don’t hesitate to explore their cocktails for a fantastic experience!

I loved how warm and inviting the lobby felt right from the start. The incredible hygiene standards were clear throughout my 6-night stay. The spa treatments, especially the full body massage and relaxing jacuzzi, made my trip feel super indulgent. Just a heads-up, the bathtub did have a little noise issue, but it hardly took away from my overall experience! 😊

I had a fantastic stay at the Ritz-Carlton in LA! The beautiful ambience and attentive staff made my experience memorable. Although the bathtub had issues initially, everything else exceeded my expectations, especially the comfortable room and convenient location. Perfect for exploring Los Angeles!